Kayako

Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.

Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets

• Reply to tickets, update ticket fields and add notes

• View custom fields and file attachments

• Support for ticket time tracking

• Star tickets for quick reference

• Offline caching lets you view fetched tickets when offline

• Search for tickets across the helpdesk

• One-tap access to saved searches (filters)

• Support for ticket macros to fly through tickets

Coming soon:

• Push notificationsKayako为Android可以让你把你的客户和你这么大的客户服务能继续 - 即使走出办公室。

代理和管理者可以保持连接到他们的Kayako服务台和保持他们的手指上的脉搏。无论是在家工作，在会议或在一个咖啡馆，最好的移动客户服务经验只是一个水龙头了。

Kayako为Android已经重建从地上爬起来的速度和可用性，具有清洁，更清晰的外观。

Kayako为Android需要Kayako 4.60或更高版本。

产品特点：

•访问您的所有部门和门票

•回复门票，车票更新字段和添加注释

•查看自定义字段和文件附件

•支持票时间跟踪

•星门票快速参考

•离线缓存，您可以查看取票时离线

•搜索整个服务台门票

•一个抽头访问已保存的搜索（过滤器）

•支持票宏通票飞

即将推出：

•推送通知