If you’re using our latest version, then try out the new Kayako App by clicking here.
Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.
Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.
Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.
Kayako for Android requires Kayako 4.60 or later.
Features:
• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets
如果您在使用我们的最新版本,然后点击 此处 。的
Kayako为Android可以让你把你的客户和你这么大的客户服务能继续 - 即使不在办公室。
代理和管理人员可以保持连接到他们Kayako服务台,并保持他们的手指上的脉搏。无论是在家工作,在开会或在咖啡馆,最佳移动的客户服务经验只是一个水龙头之遥。
Kayako为Android已经从地上爬起来的速度和可用性,具有清洁,更清晰的外观重建。
Kayako为Android需要Kayako 4.60或更高版本。
特征:
&公牛;访问您的所有部门和门票
&公牛;回复门票,车票更新域和添加注释
&公牛;查看自定义字段和文件附件
&公牛;门票实时跟踪支持
&公牛;为快速参考之星门票
&公牛;离线缓存,可以查看门票获取离线时
&公牛;搜索在整个服务支持票
&公牛;一抽头访问保存的搜索(过滤器)
&公牛;门票宏通过门票飞支持